Frequently Asked questions:
Q: Why do you only make a few of each item?
A: Our artisans are people just like you, we don’t use machinery or order prefabricated leather dyes, all of our product from start to finish is a handmade, laborious process that takes time and effort. In an attempt to circumvent fast fashion, and provide artisans with the respect they deserve as well as truly livable wages and work quotas: we create less than 100 of each handmade item at a time.
Q: Will [Instert Style] be available in my size again?
A: Unfortunately, just like in life: no moment is ever the same. In the same sense, our products never get remade the same way. If an item returns in a similar style, there will always be certain details that will be changed throughout the style.
Q: Are your products high quality?
A: Yes, all of our handmade garments are made from ethically sourced American or Italian leather skins. Each skin is treated with respect and consideration and is of the highest quality whichever animal it comes from.
Q: What size is right for me?
A: It is impossible know exactly which size is right for you due to the ever changing nature of our bodies. As such, we have created Size Guides for each product linked within their description. The measurements reflect those of the garment in reference.
Q: Do you ship internationally?
A: Yes! We ship to most major countries across the globe, if you have any specific concerns or inquiries, feel free to email us at support@joseluisrocha.com
Q: Do you wholesale your product?
A: While we make limited quantities of our collectors pieces, we love to collaborate and expand our community. For wholesale inquiries related to your boutique or store: contact support@joseluisrocha.com for more information.
Q: Can I tour your factory?
A: At this moment we do not offer tours of our families talleres, join our newsletter for updates and exclusive opportunities.
Q: Can you custom make an item for me?
A: We do not create 1 of 1 pieces. We can however create custom collection orders in select styles and colors of stock leather with a minimum order of 12 units in the same style. To inquire about a custom order email support@joseluisrocha.com